Refund Policy

At Marney's, we strive to provide high-quality tutoring services that meet the needs of our clients. However, we understand that circumstances may arise where you need to cancel a tutoring session or request a refund. Our refund policy is as follows:

 

Cancellation by Client: If you need to cancel a tutoring session, please notify us at least 24 hours in advance to receive a full refund. Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee.
  
Cancellation by MARNEY'S: In the rare event that we need to cancel a tutoring session due to unforeseen circumstances or tutor unavailability, we will provide a full refund or offer to reschedule the session at no additional cost to you.

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Refund Requests: Refund requests must be made by contacting us directly via phone or email. Refunds will be issued using the original method of payment.

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No-Show Policy: If you fail to attend a scheduled tutoring session without prior notice, you will not be eligible for a refund.

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Satisfaction Guarantee: If you are not satisfied with the quality of our tutoring services, please contact us to discuss your concerns. We are committed to resolving any issues to ensure your satisfaction.

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Please note that our refund policy may be subject to change without prior notice. If you have any questions or require further clarification, please don't hesitate to contact us.